All in stock orders usually ship within 1-3 business days (times may be longer during high-volume times.) Orders are shipped Monday - Friday via USPS, UPS or FedEx. Please note our office & warehouse is closed all weekends & holidays. We will provide you with your tracking number once your order has shipped. Most orders arrive within 2-7 business days, sometimes longer depending on destination and shipper's volumes at the time of shipment.
Should there be a delay of your order we will notify you ASAP via email. If an item is found to be out of stock you will be contacted with the option of waiting on the item, canceling the item or switching to a different item. (Our current website does not control inventory - we are still working out the bugs with this feature and hope to have it available in the future so you know in real-time if something is unavailable.)
Package Theft/Lost Package Policy: In the RARE event that you should not receive your package and the shipping company shows delivery. It is buyer responsibility to contact the shipping company and file a claim. 9 times out of 10 they can track a misdelivered package down for you.
Currently we only ship to addresses within the USA & Canada.
USA orders over $75 ship for FREE! Orders under $75 ship for a flat $8.95.
All Canadian orders ship for a flat $40. All taxes/duty fees/handling charges (should there be any) are BUYER responsibility. Smaller sized/weight Canadian orders are usually shipped via USPS. However we do sometimes utilize FedEx or UPS if the package is larger/heavier. We will NOT ship large light fixtures (anything over 24"), furniture or rugs over 36" without an additional shipping fee. Please contact us before purchasing for a quote.